Why is My Refrigerator Water Dispenser Not Working?

broken refrigerator water dispenser

Is the water dispenser on your refrigerator broken? If not, you can attempt to solve the problem by yourself or call Rapid Rockford Appliance Repair for refrigerator repair Rockford, Illinois.

There are several reasons for the water dispenser in a kitchen refrigerator to stop working. Again, some of the reasons are going to sound a little strange. However, something as obvious as an on/off switch has been the reason before. Be sure to check the more obvious potential issues before moving forward with refrigerator repair. Let’s begin to cover this appliance repair issue and see all of the causes we can come up with for a broken water dispenser on a refrigerator.

The reason for a water dispenser not dispensing is usually either an installation problem, a filter issue or frozen water lines:

Refrigerator Installation Issues

You just installed a brand new refrigerator for your kitchen with a water dispenser, but it’s not dispensing water. The water dispenser has to be connected to the home’s water line. That might be the reason for the issue.

If your brand new refrigerator is replacing an older refrigerator that didn’t feature a water dispenser or ice maker, there’s a chance that you do not have a functioning water line running to this area of the kitchen. A water line is commonly run from underneath the home either in a crawl space or basement. You can buy this type of water line at just about any home repair store and they’re very easy for the typical homeowner to install. Usually they have a a built-in water shut-off valve, which is necessary so that if you ever need to relocate the refrigerator, you can turn off the water.

If there is an attached water line, is the valve turned on? The valve handle needs to be in line with the hose. And, is there water running through the pipe that you have installed to connect the water line? Simple and basic questions, but items that have to be checked.

If you had to remove the refrigerator doors during installation the water dispenser may not be plugged in. Review the owner’s manual to find the wire harness for the particular model of refrigerator. Be sure that it is plugged into the refrigerator.

Once the water line is hooked up, usually there’s air in it. So, engaging and disengaging the water dispenser control on the refrigerator to get the air out of it is needed.
Filter Problems

On some household models, there are different filters. These filters might “expire”, clog or freeze. All of the filters are dependent on your model and brand of refrigerator. If your filter is clogged it might cause slow filling or no flowing at all. It’s suggested that your filter is replaced every 6 months. Changing filters can be challenging. If you have hiccups, go online or call us and learn the proper process to replace a filter.

One idea is to fill the water filter with water prior to installing it. Typically the water filters need a long time to fill up, which might cause you to believe the water dispenser isn’t working right. You will want to read the manual if all else fails. To ensure it’s not air caught in the lines, we recommend to depress the dispenser arm for about 5 minutes.

A frozen water tank might be the source of the problem as well in some refrigerators. If the water tank freezes it will begin to leak onto the fresh food bins. Minimal food in the fresh food bins can cause freezing.

ADDITIONAL REFRIGERATOR RESOURCES